For your convenience, we now have a drop box located to the left of our entrance. Please deposit checks only into the box. NO CASH.
The tax office is closed to the public for face to face transactions at this time. We will continue to process mail-in and on-line transactions as well as payments left in our drop box. If you have questions or need assistance, please leave a message at 972-968-6106 and we will return your call as soon as possible.
Payments
Taxpayers have the option to pay by Credit Card, PayPal, ECheck, cash or personal check, We accept American Express, Discover, Â Mastercard and Visa. Please note that there is a 3.2% fee charged on all credit card payments and a $5.00 fee for ECheck payments. PayPal and ECheck payments must be made online.
You may view your statement and pay online.
Between October 1 and January 31, please use the yellow envelope included with your tax statement with a mailing address of P.O. Box 208227 Dallas, TX 75230-8227. This is the address of our bank’s payment processing center. This is an automated process for checks and coupons only. Do not include correspondence with payments. Any payments mailed to this address after January 31 will experience a delay in payment postings. After January 31, please mail payments to PO Box 110611 Carrollton, TX 75011-0611.
Payments may be made in person at the office during our office hours. We accept payments by Credit Card, cash and check in the office.
Payments may also be mailed to:
Tax Assessor/Collector
Anna Brady, RTA
P.O. Box 110611
Carrollton, Texas 75011-0611
Tel:Â 972-968-6106 or 972-968-6172
Fax: 972-968-6216
Appraisals
Appraisal notices will be sent to all taxpayers in mid-April. The protest deadline is May 15. Your notice includes the value of your property, the estimated amount of taxes for the tax year and any exemptions that you applied for prior to this mailing. If you have any questions about your notice please contact your appraisal district:
Denton County Appraisal District
940-349-3800
Dallas County Appraisal District
214-631-0910
About Your Tax Statement
Tax Statements are being mailed at the beginning of October. If you have an escrow account with your mortgage company the mortgage company will receive a bill. All other bills are sent to the homeowner. If you would like a copy for yourself you may print one off this web site. Please feel free to call us with any questions.
The tax statement covers taxes from January 1 through December 31. Payment is due to us no later then January 31. A postmark of January 31 is acceptable. Payments postmarked February 1 and later will be assessed penalty and interest.
We suggest that you have the post office hand stamp the date on your envelope to insure a January 31 postmark. The same applies for the end of each month thereafter.
Exemptions
Homestead Exemption
In order to qualify for a homestead exemption you must have owned and lived in your home on January 1 for the year you are applying, and not claim an exemption on any other property. Applications may be obtained from your appraisal district.
Disability Exemption
A person with a disability may apply for an exemption. You must first qualify for the General Residential Homestead Exemption (above). A freeze ceiling will be placed on your taxes beginning the year your exemptions are granted. Please contact your appraisal district for more information.
Over-65 Exemption
If you are 65 years of age or older, you need not own your home on January 1st. You qualify for the over-65 exemption as soon as you turn 65, own the home, and live in it as your principal residence. A freeze ceiling will be placed on your taxes beginning the year your over-65 exemption is granted. Please contact your appraisal district for more information.
Installment Payments for Disabled Persons and Over-65 Taxpayers
If you have a disabled exemption or an over 65 exemption you are eligible to pay your taxes in installments without penalty or interest. Please contact the Tax Office for more information.
Tax Deferral
If you are 65 years of age or older or are disabled and the property is your residence homestead, you should contact the Appraisal District regarding any entitlement you may have to a postponement in the payment of your taxes.